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This privacy policy applies to:
- OLIPOP PBC and our affiliates (“OLIPOP,” “we,” “us,” “our”).
- OLIPOP’s online properties, including our websites, and websites or mobile applications that link to it, and our social media pages or handles (“Sites”).
This Policy applies when you interact with us through our Sites. It also applies anywhere it is linked. It does not apply to third-party websites, mobile applications, or services that may link to the Sites or be linked to from the Sites. Please review the privacy policies on those websites and applications directly to understand their privacy practices.
We may change this Policy from time to time. If we do, we will notify you by posting the updated version.
We collect information from you directly, from the devices you use to interact with us, and from third parties. We may combine information from the Sites together and with other information we obtain from our business records. We may use and share information that we aggregate (compile to create statistics that cannot identify a particular individual) or de-identify (strip information of all unique identifiers such that it cannot be linked to a particular individual) at our discretion.
Information you give us
You may provide the following information to us directly:
- Contact and professional information, including name, postal address, email address, telephone number, and job title, as well as company name and size.
- Account registration information.
- Demographic information.
- Payment information, including credit card information.
- Content you may include in surveys, panels, or market research responses.
- Information contained in your communications to us, including communication to customer service.
- Information you provide when participating in special events, promotions, contests or sweepstakes.
- Information you make available to us via a social media platform.
- Any information or data you provide by interacting in our online forums and chatrooms, or by commenting on content posted on our Sites. Please note that these comments are also visible to other users of our Sites.
- Information you submit to inquire about or apply for a job with us.
- Any other information you submit to us.
Information we collect automatically
We and partners working on our behalf may use log files, cookies, or other digital tracking technologies to collect the following information from the device you use to interact with our Sites. We also create records when you make purchases or otherwise interact with the Sites.
Device information, including IP address, time zone or location, device identifiers, mobile ad identifiers, device model and operating system, mobile network carrier, and details about your web browser.
Analytical information, including details about your interaction with our website, app, and electronic newsletters.
Diagnostic information, including web traffic logs.
Advertising information, including special advertising and other unique identifiers that enable us or third parties working on our behalf to target advertisements to you. Please be aware that our advertising partners may collect information about you when you visit third-party websites or use third-party apps. They may use that information to better target advertisements to you on our behalf.
Business record information, including records of your purchases of products and services.
Information We Collect From Other Sources
We may collect the following information about you from third-party sources.
- Contact information, demographic information, and information about your interests and purchases, from consumer data providers.
- Information about your interests, activities, and employment history from social networks and other places where you choose to share information publicly.
- Information about your interaction with advertisements on our Sites, or ads that we place on third party websites, from online advertising companies.
- If you decide to invite others to the Sites, we will collect your and the other person’s names, email addresses, and/or phone numbers to send an email or text message and follow up with the other person. You agree that you will obtain the other person’s consent before giving us his or her contact information. You also agree that you will not send us the contact information of a minor. We will inform any other person you invite that you gave us his or her information in the invitation email.
We may use any of the information we collect for the following purposes.
Service functionality: To provide you with our products and services, including to take steps to enter a contract for sale or for services, process payments, fulfill orders, send service communications (including renewal reminders); to provide information, content, products or services that you request; to notify you about any changes to our products and services; and conduct general business operations, such as accounting, recordkeeping, and audits.
Service improvement: To improve and grow our services, including to develop new products and services and understand how our Sites are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
Personalization: To offer you recommendations and tailor the Sites to your preferences.
Advertising and marketing: To send you marketing communications; conduct surveys, contests, sweepstakes, and promotions; personalize the advertisements you see on our Sites and third-party online properties; and measure the effectiveness of our advertising. We may share your information with business partners, online advertising partners, and social media platforms for this purpose.
Security: To protect and secure our Sites, assets, network, and business operations, and to detect, investigate, and prevent activities that may violate our policies or be fraudulent or illegal.
Legal compliance: To comply with legal process, such as warrants, subpoenas, court orders, and lawful regulatory or law enforcement requests and to comply with applicable legal requirements.
We may share any of the information we collect with the following recipients.
Affiliates: We share information with other members of our group of companies.
Service providers: We engage vendors to perform specific business functions on our behalf, and they may receive information about you from us or collect it directly. These vendors are obligated by contract to use information that we share only for the purpose of providing these business functions, which include:
- Supporting service functionality, such as vendors that support payment processing, customer service and customer relationship management, content management, freight services, list cleansing, postal mailings, and communications (email, fax).
- Auditing and accounting firms, such as firms that assist us in the creation of our financial records.
- Professional services consultants, such as firms that perform analytics, assist with improving our business, provide legal services, or supply project-based resources and assistance.
- Analytics and marketing services, including entities that analyze traffic on our online properties and assist with identifying and communicating with potential customers as well as with marketing automation.
- Security vendors, such as entities that assist with security incident verification and response, service notifications, and fraud prevention.
- Information technology vendors, such as entities that assist with website design, hosting and maintenance, data and software storage, and network operation.
- Marketing vendors, such as entities that support distribution of marketing emails.
Business partners: From time to time, we may share your contact information with other organizations for marketing purposes.
Online advertising partners: We partner with companies that assist us in advertising our products, including partners that use cookies and online tracking technologies to collect information to personalize, retarget, and measure the effectiveness of advertising.
Social media platforms: If you interact with us on social media platforms, the platform may be able to collect information about you and your interaction with us. If you interact with social media objects on our Sites (for example, by clicking on a Facebook “like” button), both the platform and your connections on the platform may be able to view that activity. To control this sharing of information, please review the privacy policy of the relevant social media platform.
Government entities/Law enforcement: We may share information when we believe in good faith that we are lawfully authorized or required to do so to respond to lawful subpoenas, warrants, court orders, or other regulatory or law enforcement requests, or where necessary to protect our property or rights or the safety of our employees, our customers, or other individuals.
Other businesses in the context of a commercial transaction: We may change our ownership or corporate organization. We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information as described in this policy.